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When You Cannot Scan the QR Code of the Check File

2026-10-16 01:32:44 UTC 2026-10-30 17:47:31 UTC

This page summarizes the messages displayed when the QR code of a Check File cannot be read on the work screen, and how to resolve them.

"Camera access has been blocked."

Camera access is not permitted in the Browser.
Please allow camera access from the Icon on the left side of the address bar, and Reload the page.

"Read an invalid 2D code."

You are reading a code that is not a Check File QR code.
Please scan the QR code of the Check File exported from the admin screen.

"No Check File. Please confirm with your company's administrator."

The Check File you scanned cannot be opened with the currently Logged-in Location Account.
This message is displayed when you scan the QR code of a Check File from another location, a Check File that has been set to private or deleted, or a Check File that is not shown in the list due to filtering.
Please confirm with your location's administrator.

How to Use

Scan the QR code of a Check File (Operator Screen)
https://teachme.jp/8/manuals/28576854

Export the QR code of a Check File (Admin Screen)
https://teachme.jp/8/manuals/51604565